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    6 common questions asked by new clients when engaging us for a project

    We work with partners from all walks of life – different industries, specific requirements and international destinations. Whenever we start the exciting process of working on a new project with a client or potential partner, we often hear these 6 common questions:

    1. Will you help us design our product? Absolutely. We can get involved in any step of the way, but being integrated into the very beginning steps of a new product design process is the most exciting for us.

    2. Can I receive a sample before placing the full order? Most definitely! Prototyping is a vital part of the ideoli process to a custom product. We work with you to develop the exact specification of the product you need for your space, then we work to prototype the product and get a functioning sample in your hands in just a matter of weeks.

    3. What makes your product better than the competitor? Because they are yours! Our products are designed, engineered and delivered with you in mind. Why? Because you were part of the entire process along the way and you don’t have to settle on quality or aesthetics.

    4. Is this the best price you can offer? Yes! If we have done our homework and lined up the project properly, you should have several options to consider. Our pricing stage is completed with the client on a per-project basis.

    5. Can I get an earlier delivery date? Sure! As long as we plan for it that way. Whenever you are working on a custom product with us, it is always best to engage us at least 90 days in advance of the required delivery day. In many instances, the client needs product sooner and are open to air freight options to make it happen.

    6. Is there a warranty on your products? Of course! We stand behind all our warranties. Depending on the product, application and environment we customize the warranties to meet our client’s needs. Making it easy to work with Ideoli is our main focus.  

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